Support offices are staffed Monday through Friday from 8AM to 5PM Pacific Time. During non-staffed hours members of the support team are on-call to respond to critical requests or issues.
1 (800) 375-0592
Help when you need it, how you need it.
DB CyberTech offers several self-service options as well as support via phone or email if needed:
- Online documentation that includes guidance for configuration and management of the system, as well as reference material for the Discovery, Privacy, and Security, and Compliance products.
- Downloadable training manual and presentations
- Online videos that assist in the installation and operation of DB CyberTech products
- Software and license updates are available via our secure support portal
- Customers may upload troubleshooting data via our secure support portal